Dan Walters was the best. My husband and I decided about half-way through the conversation with Dan that we would buy from him. We didn't expect to leave the lot in a brand new 2019 vehicle, but we did thanks to Mr. Walters
Took it in for a check engine light . Was asked if it was there. Did not start on it for 2 days. Then they broke a part that had nothing to do with the check engine light. Then the tech messed up the radio. Had to take it right back to be fixed. Just seems like they were giving us the run around.
Hi there, we regret your most recent visit with us was not up to the standards we strive for. When you have an opportunity, please reach out to us at (440) 499-7900 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
We are happy with your service, You kept us updated with the progress on our repairs. Will have to say that I am a bit surprised and disappointed on our vehicles engine going bad, with low mileage. But everyone was kind and respectful. Thank you.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
As always these guys are top notch. Dropped my car off the night before. They serviced it and it was completed first thing in the morning. My car was cleaned and ready to go by 10:00 am. Great service. Keep up the great work Northfield Spitzer.