This is the first time I did not deal with Andrew. The reception who I scheduled my appointment with was a joke. I asked her to have Andrew call me or another service person NEVER received a call apparently they did not receive the message 3 weeks ago I called and received the same receptionist again 1 week prior to my service and she disconnected me . Andrew and the gentleman that did my check are wonderful but the receptionist was awful if I had not used your dealership for the last couple of years I would of definitely went to Tim lally or Pat I brien
After our oil change , there was oil on steering wheel and dashboard buttons as well as the door , obviously from mechanics gloves , also person taking care of us after work was done answered phone and put us on hold while she took care of customer on phone, should have been the other way around.
Every time I setup an appointment for service I make sure that I work with Andrew. He is a person I can trust to be upfront and honest with me. The best customer service I receive. I have a neighbor who says the same thing.
Took my 2007 Colorado in due to it stalling out. The did a diagnostic and found out it was the battery. They replaced it, didn't try to sell me anything I did not need. They are honest and up front with there customers.
From the start calling making the appointment to walking in the door to drop my car off everyone was very accommodating! Great service , Great team especially Andrew in the service department at the Northfield Spitxer location kept great contact with me about my car .
Spitzer did not act in good faith from the very beginning when we purchased this vehicle and were sold an "after market" extended warranty. It was nothing but problems and lies from there on out, the list is too long to even get into. We will never buy from Spitzer again.