It was too high pressure and sales manager told me that the car would get 40 mpg. When I looked at the tag it said 26 mpg. Was pressured into giving a 1000.00 deposit which I couldn't afford. I do like the car but I was trying to reduce my monthly payment, not increase it. I'm just afraid I won't be able to make the larger payment but we'll see. The original salesman Gary was very nice though.
I booked the earliest service appointment (7:30 am), and was the first vehicle in for the day. All I wanted was an oil change and tire rotation. Two hours later (after 9:30 am), I finally got my vehicle back. Two hours seems like a ridiculous amount of time, and this is the third time I have experienced a long wait time for such a simple service. If this cannot be corrected, then I will have to have my basic oil changes done elsewhere - it's a simple oil change, for heaven's sake!
This is my second time bring my car back to get serviced within A month for the same thing. Each time I was dealing with Al.And I didn't appreciate nor like the way he conducted business with at all.Even tho I had to leave my car.I wasn't offered A spare vehicle and I had to miss out on work.The first day I received A call from Al about my vehicle.I was assured he would call me the following day and he did not.I spoke with Jackie and he told her he called me and left A message.That all was A lie.Not to mention when I got to the shop everytime. He talk to me very nasty and has A horrible attitude. I dont appreciate that type of behavior at all.I feel if he didnt want to deal with me or service my vehicle.I could've went else where.Spitzer is where I bought my vehicle from and this is the service im receiving. On the next vehicle I will go elsewhere. Because this isn't Professional on no level period....
Pat Ballard, the service manager has always been great to work with for service. He is very thorough and listens and then makes recommendations best suited for my 2018 Chevy Silverado. I will continue to take my truck to Spitzer Chevy in Northfield because of Pat. He knows the vehicle and I always leave knowing my vehicle has been well maintained. cjz
when we went back to complete the purchase they said the bid i received the day before was for a lower package. it was not. i have a paper from a dealer in jackson michigan where we have a home that had the same msrp amount showing 0 down and 319 a month . but the reason we did not fight was we expected to be treated like this. our last purchase of a mercury where they honored the price the sales man was fired the next week. $ 725 was less than our sams and costco bills so we paid. Our first chevy 61 years ago was a 1955 chevy. funny how dealerships never change. By the way every one at the dealership was nice and friendly.